Company policy
The fundamental policy of company Alfa IT, Ltd. is the satisfaction of our customers achieved mainly by the high quality of the offered services.
Therefore most of the objectives are reflected in this policy.
Company Alfa IT, Ltd. defines its long-term objectives via these essential procedures
- consolidation of acquired market position and further expansion of competitive company with large share of productivity, flexibility and
quality of offered services,
- development of the company's potential by using the state of the art technology and know-how,
- providing customers with better services and products with higher problem prevention,
- ensure that customer requirements are understood by all employees of the company and are part of their everyday work,
- strategy is subjected to the highest objective - to ensure that our activity in the preparation and implementation of all types
of offered services is with a minimum amount of warranty claims and disagreements,
- continuous achievement of high quality of operation and offered services to fully meet customer requirements and
expectations, which will ensure the company's permanent prosperity,
- ensure high level of information security in terms of personal data protection of our employees and business partners,
- company Alfa IT, Ltd. hereby declares that it will ensure availability of all necessary resources for the establishment, implementation and
continuous development of the information security management system and the quality management system. It will create the conditions
for fulfilling all requirements resulting from regulations and compliance with applicable legislation.
"The customer is always the most important person, whether he is present in person, on a phone or in writting."
Customer relations
- building long-term relationships based on mutual trust
- constant improvement of customer services
"The customer is not dependent on us. ... We are dependent on the customer."
Employee relations
- create qualified, helpful and friendly team of people
- motivation for better performance (rewards, corporate events)
- reward system based on good working results
- employee benefits
- education opportunities in the field of business
"The customer is not an interruption in our work, he is the purpose of it."
Business development
- ensure good market position
- obtain additional financial resources (from sales and services)
- ensure good relationships with suppliers
Certificate ISO
Our company is applying
Quality management system for Design, development and implementation of complex software solutions based on customer
requirements and support operation of information systems with the requirements of the standard ISO 9001:2015.
Information security management system for Design, development and implementation of complex software solutions based on
customer requirements and support operation of information systems with the requirements of the standard ISO/IEC 27001:2013.
Ing. Eva Hrabovská
company director
9.1.2019
Alfa IT, Ltd. | 
+421 (46) 5417 001 | 
marketing@alfait.sk
